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Baseline Selling
Tip - How to Justify Your Higher Price
There isn't a single
sales approach, technique or rule that appeals to or even applies to
everyone. Some of the best ones cause a small percentage of
people to get very upset about them. Why? I guess when they
have struggled so long they don't think it's fair
to discover that there's a simpler way. One person in
attendance last week in Chicago thought so much of this approach he
called me a dumb-ass. Fortunately, there were 75 others who loved it
and half of them had already used it successfully.
The Rule of Ratios,
which I explain in detail in Baseline Selling, helps you to justify
a higher selling price. The Rule says that when you quantify your
prospect's problem, the cost of the problem must be at least double
the cost of the solution.
In order to get to the
Rule of Ratios, you have to be able to find the problem - the real
problem - and the compelling reasons that would cause your prospect
to do business with you.
For instance, in a
recent selling situation, Mark, the salesperson, learned that his
prospect's system was broken. Not a compelling reason, just a
reason. He learned that the company had lost customers as a
result of the broken system. Not a compelling reason, just a reason.
He learned that they lost their largest customer. Not a
compelling reason, just a reason. He learned that the customer
did over a million dollars a year with the company - now we have a
compelling reason and we got it quantified. He asked how this
problem affected John, the prospect, personally and learned that
John has been working until midnight each day for the past two
months. Just a reason. Mark asked how John's wife felt about his
hours and learned that she has been giving him grief for the last
seven weeks and his kids hardly recognize him. Mark identified
THE compelling reason. John, the
prospect, will spend what it takes, not to fix the system, but so
that he can be home with his family, the single most compelling
reason there is. And if Mark is the only one that gets to that
compelling reason, he will be the only salesperson who knows what to
present and how to charge for it.
The Rule of Ratios says
that this compelling reason justifies a solution of up to $500,000
as long as Mark provides a needs and budget appropriate solution.
Review your copy of
Baseline Selling to learn more about how to uncover Compelling
Reasons and quantify the selling price using the Rule of Ratios.
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