It's one thing to get the
order, the account or the deal but it's totally another thing to
beat the competition for the business. But seller beware. If
your idea of beating the competition is producing a lower price,
the only one getting beat is you. A lower price might very well
get you the business, but it's not a strategy for making money
or keeping the business. As soon as a competitor beats your
price, you'll have lost the business as quickly as you won it.
So how do you beat the competition without lowering your price?
I'll give you ten Baseline Selling ways here:
1) Differentiate thyself - From
the prospect's point of view, how are you truly different ?
2) Sell value - how will your
solution solve their problem more effectively, for a lower
overall cost over the long-term?
3) Ask better questions -
questions that cause your prospect to learn something, questions
they don't know the answers to, questions that move the
conversation to a new place.
4) Ask more questions - keep
asking and resist the temptation to present after just a few
questions.
5) Punch holes in their plan -
if they tell you what they want to buy and you start showing
your solutions, you have commoditized yourself. Ask why they
want to do that, suggest possible problems, suggest alternate
approaches and you have differentiated yourself.
6) Build a better relationship
- people buy from people they like and respect.
7) Care more about their
success than getting the business - show a sincere interest in
what they do and why it's important.
8) You're the expert, not the
salesperson - refer to last week's Baseline Selling Tip for
positioning on this.
9) Find the problem they will
spend money to solve - not A problem, but THE problem. Keep
asking yourself, is this truly a compelling reason for them to
buy?
10) Use "Once and For All" -
"are you willing to spend a little more money with me to solve
this problem once and for all?"