Prospects
are Like Children
Our six-year-old son identified a
STAR WARS light saber - make that five light sabers - that he
wants for Christmas. However, unlike the three he already
has, which cost around $20 each, these "replicas" were going for
$89.99.
I attempted to explain the
concept of "expensive" and he seemed to understand.
Then he said, "Why don't you just
get the money from the bank?"
I attempted to explain the
concept of "banking" and he seemed to understand.
Then he said, "I have a great
idea.
I asked what he had in mind.
He asked, "What if we didn't have
to pay for them?"
I asked how we could do that.
He proudly said, "The Internet!"
I attempted to explain the
concept of Internet shopping and he seemed to understand.
When telling stories about our
son, I usually write in the context of
Salespeople are Like Children. However, with this
article, I'm writing in the context of Prospects are Like
Children.
When prospects want something
badly enough, they can become quite resourceful. Think
about what you've been willing to do when you wanted something -
really badly - that you couldn't afford. Did you consider
leasing, credit cards, financing, borrowing, putting something
else off, going deeper into debt, budgeting for it, trading,
anything - in order to get it? It's when prospects aren't
particularly motivated to buy that it becomes so difficult to
get them to take action, spend money or agree to buy.
If you agree that a motivated
prospect will find the money, the question becomes, how do you
get them that motivated to buy?
That's where compelling reasons
come into play. There are two kinds of compelling reasons
and you need both of them. The first are the compelling
reasons for them to buy what you sell. The
second are their compelling reasons to buy from you
instead of from someone else.
If you effectively identify their
compelling reasons to buy, your prospects will find the money
and take action almost every time. If you successfully
identify their compelling reasons to buy from you, them you'll
get the business almost every time.
Here are some links to previous
articles that provide sample dialog and/or examples to identify
compelling reasons to buy:
Staplers - More on Compelling Reasons
What Happens When You Don't Find the
Compelling Reasons
Asking the Question that Changes the
Call
Asking Great Questions - Case Study
Asking Better Questions
Know Their Compelling
Reasons
The Rule of Cause and Effect
Beyond Listening Skills
The Other Compelling Reasons
Data Points Tell a Story - Prospects Buy Happy Endings
Shorten The Sales Cycle by Slowing Down Your Sales Process